Policy and operations professional with 8+ years of experience across parliamentary liaison, political research, and institutional governance. Currently Deputy Secretary of the Malaysian Media Council, serving as both strategic operations lead and sole technology architect for a newly established national statutory body. Combines substantive public policy expertise with hands-on full-stack development, network infrastructure, and AI deployment capabilities.
Experience
Deputy Secretary Sept 2025 – Present
Malaysian Media Council (Majlis Media Malaysia) , Kuala Lumpur
Malaysia's statutory media self-regulatory body, established under the Malaysian Media Council Act 2025 (Act 868).
- Serve as de facto Chief Operating Officer and sole technology lead for a newly established national statutory body, responsible for day-to-day operations and the organisation's end-to-end digital infrastructure.
- Manage a staff of 12 with 3 direct reports, reporting to the Secretary and a 21-member Council.
- Designed and deployed MMM's full office network and server infrastructure from the ground up: multi-VLAN architecture, enterprise switching and wireless (TP-Link Omada), WireGuard VPN, and on-premises virtualisation environment (Proxmox).
- Built and launched the MMM Membership Portal as sole developer — a full-stack web application (React, Supabase, Cloudflare) managing member onboarding, approvals, payments, and communications.
- Drafted MMM's internal policy and HR framework, including employment policies, Terms of Reference for eight Council Committees, and employment contract provisions.
- Developed MMM's financial governance framework, establishing budget structures, internal financial controls, and financial procedures for the organisation.
Senior Research Officer Dec 2023 – Sept 2025
Speaker's Office, Dewan Negeri Selangor , Shah Alam
- Led the Speaker's Office as most senior officer, managing a team of four Research Officers supporting the full complement of Select Committees and Special Select Committees.
- Advised State Legislators (ADN) across the political spectrum on constitutional, legal, social, policy, and procedural matters during debates and committee proceedings.
- Co-authored committee reports tabled in the Dewan, participated in closed hearings, and conducted on-site investigations of State Government projects.
- Organised the annual Program ADN Muda Selangor and managed the Speaker's engagements with government agencies, state subsidiaries, and the media.
Research Analyst Sept 2020 – Dec 2023
Kotak Sakti Sdn Bhd , Kuala Lumpur
- Served as the team's principal authority on public policy and political data analysis, advising on methodology, data design, and interpretation.
- Designed and delivered data management training for staff and activists from NGOs, elected representatives' offices, and political parties including MUDA, Amanah, PKR, and Wanita UMNO.
- Selangorkini PRN Dashboard — Designed the data architecture for a live 2023 Selangor State Election results dashboard; pioneered the use of Sankey Charts to visualise voter movement across all 56 state constituencies.
- New Naratif: The Citizen's Agenda — Designed a two-stage public survey (1,200 respondents across Malaysia and Singapore) to identify the most pressing issues in each country.
- Project Juno — Designed and ran a quarterly tracking survey (400 respondents) measuring public sentiment on the government's COVID-19 pandemic response.
Parliamentary Liaison Officer Jun 2018 – Oct 2022
Iskandar Puteri MP Office , Kuala Lumpur
Full-time Jun 2018 – Sep 2020; Advisory Sep 2020 – Oct 2022
- Supported Tan Sri Lim Kit Siang (MP for Iskandar Puteri) and Prof Dr Ong Kian Ming (MP for Bangi) through the 14th Parliament as primary contact for the Party Parliamentary Office.
- Conducted policy research, prepared briefing notes, translated speeches and press releases, and coordinated between MPs, ministries, and civil servants.
Education
University of Essex 2014 – 2017
United Kingdom
BSc Economics (Hons), Upper Second Class (2:1)
- Dean's List for Excellence, Faculty of Social Science — 2015 & 2016
Languages
Malay (Native) · English (Full Professional Proficiency)
Download as PDF? faizmustafa_cv_20260627.pdf (y/n)